Redeeming Points on Subscription Orders (Mobile Directions)
Hey there, wonderful pet parents of the Muenster community!
We’re so grateful for your loyalty and want to make sure you’re getting the most out of your rewards.
Here’s a simple step-by-step guide to applying rewards to your subscriptions so you can maximize your savings.
Step 1:
Click the three lines (☰) in the top-left corner of the webpage.
Step 2:
Select Log In and sign into your account using the email address associated with your account.
Step 3:
Once logged in, you will be taken to your account dashboard where you can see your current and previous orders.
Step 4:
Click the three lines (☰) in the top-left corner again.
Step 5:
Click Rewards from the menu. Then click on rewards program.
Step 6:
Scroll down until you see the “Convert Your Points” section where you can convert your points.
Step 7:
Use the plus (+) and minus (–) buttons to adjust the points you want to redeem.
Step 8:
Click Redeem Now to generate your discount code.
Step 9:
Scroll back to the top of the Rewards page, click on the discount code, and copy it.
Step 10:
Click the three lines (☰) in the top-left corner again.
Step 11:
Select Subscriptions from the menu.
Step 12:
Open your active subscription and click Add Discount.
Step 13:
Paste the discount code into the field and click Apply Discount Code.
Step 14:
Confirm the discount is successfully applied to your subscription before exiting the webpage.
Things to Note
-
You are only able to apply one discount at a time to your subscription.
-
Please check the offer details on promotions that we offer on the site. This text will tell you if the offer is good for single use or subscription purchases. Promotions which do work with a subscription will be valid only when you place a new subscription - not on existing subscriptions. The exception will be an offer which allows you to save on a certain number of subscription orders.
- If you have any issues redeeming rewards, please contact us